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1. |
I have encountered some technical problems,
who should I contact with? |
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Please contact our
Customer Support and we will get back to you as soon
as
possible. |
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2. |
I am considering adding Tuniq
products to our product line, who should I talk to? |
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Please contact our
Sales Team. We will be happy to discuss with you
about the details for becoming Sunbeamtech authorized
distributor or reseller. |
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3. |
Hey, I have heard really good comments
upon Tuniq products but I can’t decide what
products to start with. Can you suggest? |
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Of course, we are always glad to share
our opinions. Please
contact us and we will give you suggestions after
learning more about your situation. |
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4. |
I am wondering if I can have any
promotional material and sponsorship information from
you. |
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Definitely, just contact our
Marketing Team for more information. |
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5. |
I think I got a defective unit of
Tuniq product, how should I go about it? |
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First, if you are not familiar with
Tuniq warranty terms and conditions, please read
Warranty Policy first in order to know what your
rights and privileges are. For North American (USA and
Canada) customers, please contact directly Sunbeamtech’s
US office at: |
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Customer & RMA services:
Office Hours: Monday, Wednesday and Friday 10:30am~3:30pm (pacific time)
Fax:1-909-622-5323
email:
info_service@tuniq.com.tw
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For
customers from other countries and regions, please contact your
local distributor or send an email to
info_service@tuniq.com.tw. Our service representative
will assist you in finding the local distributor to handle your
claim.
Additional Contact Information:
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TAIWAN |
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TEL: +886-2-23645102 (Sales) |
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FAX: +886-2-23645133 |
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CHINA |
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Address: NO.17, Xi rong Road, Xi hu administrative
district |
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Lincun Tang xia town, |
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Dong guan city Guang dong province of china. |
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Tel: +86-769-82621272 |
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